Contact us for order queries, shade matching and any other questions. If you have one, please make sure to include your order number in any queries.

SHOP NOW

STORE HOME

REFY US Help Center

<p>We offer a number of different shipping options and are proud to ship worldwide. For full information on all of our US shipping rates please follow this link <a href="https://us.refybeauty.com/pages/shipping-delivery" id="isPasted">https://us.refybeauty.com/pages/shipping-delivery</a></p>

We offer a number of different shipping options

What shipping methods do you offer?

SHIPPING / DELIVERY

Where do you ship?

How long will it take for my order to arrive?

I bought the wrong shade but haven't opened the product, what do I do?

When will I receive my refund?

What happens once my order is returned?

How do I return an item?

How do I return a faulty item?

Can I recycle my REFY items?

RETURN POLICY & REFUNDS

What happens if my package is lost in transit

There's an item missing from my order, who do I contact?

What can I do if a wrong item arrived?

What can I do if my order is damaged?

ORDER QUERIES

Where can I see terms and conditions?

Where can I see your privacy policy?

What currencies can I use to place my order?

Why is my discount code not working?

WEBSITE AND PAYMENTS

I don't know what shade to pick can I get shade matched?

SHADE MATCH

What shipping methods do you offer?Updated a year ago