I bought the wrong shade but haven't opened the product, what do I do?
To request a return please visit our return portal here
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RETURN POLICY & REFUNDS
Find out all our information on our return and refund policy.
When will I receive my refund?
Our return and refund terms vary case by case
What happens once my order is returned?
Our return and refund terms vary case by case
How do I return an item?
Our return and refund terms vary case by case
How do I return a faulty item?
If an item is delivered to you that is not fit for purpose it is considered as faulty goods
Can I recycle my REFY items?
Yes, we strongly recommend you recycle your REFY products.