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<p>We&apos;re so sorry to hear an item is missing from your order. Please email your order details along with a photo of what you have received to <a data-fr-linked="true" href="mailto:support@refybeauty.com,">support@refybeauty.com,</a> one of our team will be happy to help!</p>

We're really sorry you are missing an item from your order

There's an item missing from my order, who do I contact?

ORDER QUERIES

What shipping methods do you offer?

Where do you ship?

How long will it take for my order to arrive?

SHIPPING / DELIVERY

I bought the wrong shade but haven't opened the product, what do I do?

When will I receive my refund?

What happens once my order is returned?

How do I return an item?

How do I return a faulty item?

Can I recycle my REFY items?

RETURN POLICY & REFUNDS

What happens if my package is lost in transit

What can I do if a wrong item arrived?

What can I do if my order is damaged?

Where can I see terms and conditions?

Where can I see your privacy policy?

What currencies can I use to place my order?

Why is my discount code not working?

WEBSITE AND PAYMENTS

I don't know what shade to pick can I get shade matched?

SHADE MATCH

There's an item missing from my order, who do I contact?Updated a year ago