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<p>Our return and refund terms vary case by case. Please click here to see full details of our returns and refunds policy&#xA0;<a id="isPasted">https://us.refybeauty.com/pages/returns-refunds</a></p>

Our return and refund terms vary case by case

What happens once my order is returned?

RETURN POLICY & REFUNDS

What shipping methods do you offer?

Where do you ship?

How long will it take for my order to arrive?

SHIPPING / DELIVERY

I bought the wrong shade but haven't opened the product, what do I do?

When will I receive my refund?

How do I return an item?

How do I return a faulty item?

Can I recycle my REFY items?

What happens if my package is lost in transit

There's an item missing from my order, who do I contact?

What can I do if a wrong item arrived?

What can I do if my order is damaged?

ORDER QUERIES

Where can I see terms and conditions?

Where can I see your privacy policy?

What currencies can I use to place my order?

Why is my discount code not working?

WEBSITE AND PAYMENTS

I don't know what shade to pick can I get shade matched?

SHADE MATCH

What happens once my order is returned?Updated 2 years ago