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REFY US Help Center

<p>We&apos;re so sorry to hear that your order has been lost in transit. Please email your order details to <a data-fr-linked="true" href="mailto:support@refybeauty.com">support@refybeauty.com</a> as soon as possible, one of our team will be happy to help!</p>

We're really sorry your order has been lost and/or stolen

What happens if my package is lost in transit

ORDER QUERIES

What shipping methods do you offer?

Where do you ship?

How long will it take for my order to arrive?

SHIPPING / DELIVERY

I bought the wrong shade but haven't opened the product, what do I do?

When will I receive my refund?

What happens once my order is returned?

How do I return an item?

How do I return a faulty item?

Can I recycle my REFY items?

RETURN POLICY & REFUNDS

There's an item missing from my order, who do I contact?

What can I do if a wrong item arrived?

What can I do if my order is damaged?

Where can I see terms and conditions?

Where can I see your privacy policy?

What currencies can I use to place my order?

Why is my discount code not working?

WEBSITE AND PAYMENTS

I don't know what shade to pick can I get shade matched?

SHADE MATCH

What happens if my package is lost in transitUpdated a year ago